1Information We Collect

Personal information you provide to us, such as when you make a booking, contact us, or subscribe to updates:

• Full name
• Email address
• Phone number
• Billing and payment information (processed via secure third-party payment processors)
• Passport/ID details (where required for tour or transfer bookings)
• Travel preferences and special requests

Automatically collected information, when you visit our Site:

• IP address, browser type, and device information
• Pages visited, time spent, and referring site
• Cookies and similar tracking technologies (see Section 5)

Information from third parties, such as booking platforms (e.g., Viator, TripAdvisor) or payment processors, when you book through those channels.

2How We Use Your Information

We use collected information to:

• Process and manage bookings, tours, cruises, and transfer services
• Communicate booking confirmations, updates, and customer support
• Process payments and prevent fraud
• Improve our Site, services, and customer experience
• Send marketing communications only where you have opted in; you may unsubscribe at any time
• Comply with legal and regulatory obligations in the United States, Thailand, and other applicable jurisdictions

3How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers who assist with bookings, payments, transportation, and tour operations, including local guides, drivers, and cruise operators
• Booking and travel platforms such as Viator and TripAdvisor when a booking is made through or synced with those platforms
• Payment processors to complete transactions securely
• Legal authorities, where required by law or to protect our rights, safety, or property
• Relevant parties in connection with a merger, acquisition, or sale of assets

4International Data Transfers

As we operate across the United States, Thailand, and other countries, your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.

5Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts. You can control cookie preferences through your browser settings.

6Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Request a copy of your data

To exercise these rights, contact us using the details in Section 11.

9Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated Policy.

11Contact Us